Factory sealed stock
Dispatched from the UK
Secure checkout
English, Japanese, Korean & Chinese cards
Pre-orders now open
Wholesale quantities available

Delivery Information

This page explains our delivery information: where we ship, what each option costs and how your trading cards are packed. Every order is sent from the UK with a tracked service, so you can follow your parcel all the way to your door.

UK delivery options

Tracked 48 – £10.00. Our standard tracked service, usually delivered within 2 to 3 working days of dispatch.
Tracked 24 – £15.00. Our faster tracked service, usually delivered the next working day after dispatch.

You choose your delivery option at checkout, and the cost is shown before you pay.

International delivery

Europe – £35.00. Tracked delivery to European countries.
Rest of the world – £55.00. Tracked delivery to all other countries.

Delivery times for international orders vary by country and customs. Orders sent outside the UK may be charged import duties, taxes or customs fees by the destination country. These charges are the customer’s responsibility and are not included in our prices or delivery costs.

When will my order be dispatched?

We pack and dispatch in-stock orders as quickly as we can on working days (Monday to Friday, excluding UK bank holidays). Delivery times above are counted from the day your order is dispatched.

Orders paid by direct bank transfer are dispatched once your payment has reached our account. Using your order number as the payment reference helps us match it straight away.

Pre-orders

Pre-order products are dispatched as soon as our stock arrives after the official release date. If your order contains both pre-order and in-stock items, we will usually send everything together when the pre-order item arrives. If you would rather receive the in-stock items first, just contact us.

How we pack your cards

We know how much condition matters to collectors. Every sealed product is checked before it leaves us, and booster boxes, Elite Trainer Boxes and collections are packed in sturdy boxes with plenty of protective padding, so corners and shrink wrap arrive in great shape.

Tracking your parcel

Once your order is dispatched, you will receive an email with your tracking details. You can also see your order status at any time in My Account.

Damaged or missing parcels

If your parcel arrives damaged, please take photos of the box and the items before opening further, and contact us within 7 days of delivery. If your tracked parcel has not arrived when expected, get in touch with your order number and we will open a claim with the carrier.

Full details are in our refund and returns policy.

Wholesale and large orders

For wholesale orders and sealed cases, delivery is arranged and quoted separately depending on the size and destination of the order. Please contact us for a quote.